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Payment & Insurance

Patient Billing

Mercy Regional Medical Center will assign a different account number to each episode of care you receive. This enables you to monitor the status of each episode separate from others. It is important that you show your current insurance card and driver's license to the Registration Staff at every visit. As a courtesy to you, we will file a claim with your insurance company.

Shortly after an episode of care, you will receive a complete listing of the charges. This is called an Itemized Statement. It is at this time, your insurance company will be billed for your charges. If you notice the insurance information to be wrong on the Itemized Statement, or have any questions about the charges, please call Patient Financial Services at (970) 764-3775.

After your insurance is billed, you may receive letters from us informing you the status of your account. Action may be required from you to get your claim paid by the insurance company. Should you have any questions, don't hesitate to call Patient Financial Services

Many of the services performed at Mercy Regional Medical Center will have professional charges associated with the visit. These will be billed separately. Some of these include: Ambulance services, Pathology, Radiology, Anesthesiology, and Physicians' charges.

After your insurance has determined any amounts due from you or if you did not have insurance; you will begin receiving Billing Statements from us.

Mercy Regional Medical Center has options available to help you to be able to pay your balance. These options include: paying by credit card, monthly payments, and/or Financial Assistance. Should you have questions about our Financial Assistance programs, please call 970-764-1037. Many of the Financial Assistance programs have time-based deadlines; if you feel you will need assistance please contact us as soon as possible, even if you are waiting for your insurance company to process your claim.

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